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Working with Asylum Seekers and Refugees

Working with Asylum Seekers and Refugees

What to Do, What Not to Do, and How to Help

Sarah Crowther

Quick Overview

This hands-on guide is essential for those who are new to working with asylum seekers and refugees. Drawing on refugees' first-hand accounts of their experiences, it covers how to meet a diverse range of needs on issues such as mental wellbeing, housing, healthcare, employment, and working with children and families.
Details Price Qty
Paperback / softback
2019, 9.06in x 6.06in / 230mm x 154mm, 272pp
ISBN: 9781785923173
2019, ePUB
ISBN: 978-1-78450-630-8
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This hands-on guide provides quick, insightful guidance for practitioners who find themselves working with asylum seekers and refugees. Part I covers the essentials of understanding refugees' experiences including what they are coping with now they are in the UK, definitions, entitlements and restrictions, and equality and positive action, and practical engagement including improving access and overcoming language barriers. Part II prepares professionals for meeting a wide range of needs, including housing and poverty, health and mental health, training and employment, and issues and opportunities when working with child and young refugees.

This pragmatic book accompanies social workers, medical staff, educators, charity workers and housing professionals in their daily work, and enables them to understand refugees' experiences from their own points of view. In a time when record numbers of people are seeking asylum, this is an excellent starting point for all those working to create safe and welcoming environments for those in need.


'This book for busy hands-on staff is a jewel. In an environment with no go-to Government refugee services agency, or training for specialist advisers, a book like this is gold-dust. Clear, informative, straight-talking, well indexed with wonderful touches of respectful humour. Helping staff and their refugee clients overcome barriers and restart interrupted careers and lives.'
- Sheila Heard, Managing Director, Transitions London CIC, Employment Services for Refugee Engineers and Business Services professionals

'This book transformed my thinking by releasing refugees and asylum seeker from those static labels into becoming agents of their own lives; by creating a role for any of us to assist each refugee engage with the access points for public services. I liked the conversational style, supported with experience and resources.'
- John Murphy, London Churches Refugee Fund & Network

'The kind of book that can be read from any page, and deserves a centre space of a home library.'
- Ayman Uweida, Member of REAP, Professional Interpreter and Refugee


By (author): Sarah Crowther
Foreword by: Debora Singer MBE