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Confused, Angry, Anxious?

Confused, Angry, Anxious?

Why working with older people in care really can be difficult, and what to do about it

Bo Hejlskov Elven, Charlotte Agger and Iben Ljungmann

Quick Overview

Older people who live in care facilities can feel powerless, and care staffs often aren't effectively trained to deal with the subsequent behaviours. New research in psychology and dementia addresses some of these issues with innovative theories and practical approaches.
Details Price Qty
Paperback / softback
2017, 8.58in x 7.01in / 218mm x 178mm, 192pp
ISBN: 9781785922152
2017, ePUB, 192pp
ISBN: 978-1-78450-494-6
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Working with older people in care can be challenging and frustrating, especially when they behave in ways that seem irrational, aggressive, or unreasonably repetitive, and nothing you can do seems to help. The authors of this useful and practical book explain how to understand the difficult and annoying ways in which older people in care can behave, (especially people with dementia), how to stay calm and kind, and how to solve the problems they can create. With many examples of everyday challenges and how to deal with them, this book has the potential to change your working life.


'I have admired the best dementia care practice in Denmark for many years. They use an inclusive approach that does not blame or stigmatise but that uses positive action to make a real difference. Within this book you will find an intensely practical approach focussing on some of the most challenging situations we face in everyday care. Highly recommended!'
- Professor Dawn Brooker, PhD CPsychol (clin) AFBPsS, Director of the Association for Dementia Studies, University of Worcester