In this extract, the authors of Confused, Angry, Anxious? look at one of the many challenges healthcare professionals can face when working in older and dementia care. With an accessible and easy-to-read style, the authors offer advice on how to best handle challenging behaviours effectively, professionally and with confidence.
This book intends to create a link between person-centred care methods and what is described as the low arousal approach, a method which aims to manage challenging behaviours in a calm and positive manner to minimise conflict, stress and fear. With many examples of everyday challenges and how to deal with them, this book has the potential to change your (working) life.
‘It is not the people with dementia whose task should be to behave themselves, rather it is the caregivers whose task should be to create a context that allows these people’s everyday life to function’.
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