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This practical guide identifies the child and their relationship with the adult as the basis upon which real communication can be made. Topics covered include non-verbal communication, attentive listening, empathy, the part played by questions, working constructively with conflict and criticism, and communicating in groups. more »
2011, Paperback: £15.99/ $24.95Keywords: adolescence, adoption, attachment, carers, challenging behaviour, child development, children, communication, counselling, Early Years Foundation Stage, education, educational psychology, educational training, emotions, expressive therapies, families, fostering, looked after children, play therapy, relationships, residential care, safeguarding children, social care, social policy, social skills, social work, teenagers, youthwork
Practitioners in social care are often required to work with clients who do not want to work with them, and these 'reluctant' clients can often be the most challenging, but most rewarding, to work with. This practical, jargon-free book covers all the issues that practitioners are likely to encounter in the course of working with reluctant clients. more »
2010, Paperback: £16.99/ $26.95Keywords: adults, advocacy, anger management, carers, challenging behaviour, child protection, children, communication, community care, domestic abuse, early intervention, emotions, families, fostering, health care, looked after children, mental health, mental illness, nursing, offenders, older people, parenting, pastoral care, probation, psychotherapy, race, relationships, safeguarding children, social care, social skills, social work, supported living, teenagers
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(2 titles match the current selection)