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Mediation Skills and Strategies

Mediation Skills and Strategies

A Practical Guide

Tony Whatling

A concise text that offers a straightforward, comprehensive collection of mediator skills and strategies. Combines hands on advice, theory and practical examples for novice and experienced mediators. more »

2012, Paperback: £19.99/ $32.95
ISBN: 978-1-84905-299-3, 216mm x 138mm / 8.5in x 5.5in, 176pp
Quick Guide to Community Care Practice and the Law

Quick Guide to Community Care Practice and the Law

Michael Mandelstam

This short guide cuts through the confusing mass of legislation to provide a concise and jargon-free explanation of current community care practice and the law. It is an essential resource for busy practitioners at all levels as well as managers in both the statutory and voluntary sectors, and policy-makers in local authorities and the NHS. more »

2010, Paperback: £14.99/ $27.95
ISBN: 978-1-84905-083-8, 234mm x 156mm / 9.25in x 6in, 192pp

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