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For those in the helping professions, communicating with the public can sometimes be a challenge, and different skills are needed to those used when communicating with friends and family. This book addresses these issues by providing hundreds of tips on how to communicate with the public. more »
2011, Paperback: £15.99/ $24.95Keywords: advocacy, augmentative communication, careers, carers, challenging behaviour, communication, counselling, education, educational training, emotions, employment, ethnicity, exposure anxiety, health care, reference, relationships, restorative justice, risk assessment, social care, social skills, social work, supervision
Best Practice in Professional Supervision is an authoritative guide to being an excellent supervisor, covering the role, functions and dispositions involved. The authors consider basic skills, the practicalities of forming and maintaining the supervision relationship, and the organisational context and culture of supervision. more »
2010, Paperback: £19.99/ $34.95Keywords: careers, child protection, communication, counselling, educational training, emotions, employment, health care, joint working, nursing, psychiatry, psychoanalysis, psychology, psychotherapy, relationships, safeguarding children, social care, social skills, social work, speech and language therapy, supervision, trauma
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