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500 Tips for Communicating with the Public

Maggie Kindred and Michael Kindred

For those in the helping professions, communicating with the public can sometimes be a challenge, and different skills are needed to those used when communicating with friends and family. This book addresses these issues by providing hundreds of tips on how to communicate with the public. more »

2011, Paperback: £15.99/ $24.95
ISBN: 978-1-84905-175-0, 216mm x 138mm / 8.5in x 5.5in, 160pp

Keywords: advocacy, augmentative communication, careers, carers, challenging behaviour, communication, counselling, education, educational training, emotions, employment, ethnicity, exposure anxiety, health care, reference, relationships, restorative justice, risk assessment, social care, social skills, social work, supervision

Supporting Positive Behaviour

A Workbook for Social Care Workers

Suzan Collins

Supporting Positive Behaviour examines the underlying reasons for behaviour that challenges, ways to spot challenges before they occur and strategies to minimise or prevent incidents. This interactive workbook will help staff to understand appropriate interventions, and implement strategies that will reduce the behaviours over time. more »

2010, Paperback: £14.99/ $26.95
ISBN: 978-1-84905-073-9, 246mm x 173mm / 10in x 7in, 112pp

Keywords: adult protection, adults, advocacy, anger management, anxiety, carers, challenging behaviour, communication, community care, dementia, disability, elder abuse, emotions, health care, intellectual disabilities, nonverbal learning disabilities, nursing, older people, person-centred, residential care, risk assessment, self harm, social care, social work, supported living

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• emotions [remove]
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