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A Practical Guide to Working with Reluctant Clients in Health and Social Care

Maggie Kindred
Illustrated by Cath Kindred

Practitioners in social care are often required to work with clients who do not want to work with them, and these 'reluctant' clients can often be the most challenging, but most rewarding, to work with. This practical, jargon-free book covers all the issues that practitioners are likely to encounter in the course of working with reluctant clients. more »

2010, Paperback: £16.99/ $26.95
ISBN: 978-1-84905-102-6, 234mm x 156mm / 9.25in x 6in, 144pp

Keywords: adults, advocacy, anger management, carers, challenging behaviour, child protection, children, communication, community care, domestic abuse, early intervention, emotions, families, fostering, health care, looked after children, mental health, mental illness, nursing, offenders, older people, parenting, pastoral care, probation, psychotherapy, race, relationships, safeguarding children, social care, social skills, social work, supported living, teenagers

Supporting Positive Behaviour

A Workbook for Social Care Workers

Suzan Collins

Supporting Positive Behaviour examines the underlying reasons for behaviour that challenges, ways to spot challenges before they occur and strategies to minimise or prevent incidents. This interactive workbook will help staff to understand appropriate interventions, and implement strategies that will reduce the behaviours over time. more »

2010, Paperback: £14.99/ $26.95
ISBN: 978-1-84905-073-9, 246mm x 173mm / 10in x 7in, 112pp

Keywords: adult protection, adults, advocacy, anger management, anxiety, carers, challenging behaviour, communication, community care, dementia, disability, elder abuse, emotions, health care, intellectual disabilities, nonverbal learning disabilities, nursing, older people, person-centred, residential care, risk assessment, self harm, social care, social work, supported living

Supporting Relationships and Friendships

A Workbook for Social Care Workers

Suzan Collins

This book looks at how to assess social skills and the qualities needed in a friend. Sharing interests can provide companionship and promote self-esteem, but some relationships and friendships can become negative or burdensome, and this book offers useful guidance on supporting service users in managing these relationships. more »

2010, Paperback: £14.99/ $24.95
ISBN: 978-1-84905-072-2, 246mm x 173mm / 10in x 7in, 112pp

Keywords: adult protection, adults, advocacy, Alzheimer's disease, carers, communication, community care, dementia, disability, elder abuse, emotions, health care, intellectual disabilities, nonverbal learning disabilities, nursing, older people, person-centred, relationships, residential care, risk assessment, social care, social work, supported living

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