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A concise text that offers a straightforward, comprehensive collection of mediator skills and strategies. Combines hands on advice, theory and practical examples for novice and experienced mediators. more »
2012, Paperback: £19.99/ $32.95Keywords: advocacy, communication, disability, disability law, divorce, families, health care, law, probation, reference, relationships, restorative justice, social care, social work
This handbook covers the essential skills social work and social care managers need to be excellent managers. Topics include time management, recruitment, managing meetings, involving service users, conflict management and mentoring. A self-assessment tool is included and the book features learning activities, case examples, and practical tools. more »
2012, Paperback: £21.99/ $33.95Keywords: careers, employment, joint working, reference, social care, social work, supervision
For those in the helping professions, communicating with the public can sometimes be a challenge, and different skills are needed to those used when communicating with friends and family. This book addresses these issues by providing hundreds of tips on how to communicate with the public. more »
2011, Paperback: £15.99/ $24.95Keywords: advocacy, augmentative communication, careers, carers, challenging behaviour, communication, counselling, education, educational training, emotions, employment, ethnicity, exposure anxiety, health care, reference, relationships, restorative justice, risk assessment, social care, social skills, social work, supervision
This book is a comprehensive guide to strategic social care management, covering all the knowledge and skills that managers in the 21st century must have, and showing how to make theory a practical reality. It will be essential reading for anyone involved in managing or leading practice either in the front line or at a more strategic level. more »
2010, Paperback: £22.99/ $39.95Keywords: careers, joint working, reference, risk assessment, social care, social policy, social work, supervision
This dictionary analyses and explains numerous symbols and images, with an emphasis on their use in counselling. The subjects in the dictionary all have relevance to symbols and symbolic language, and all of them have an imagery content. This book is intended to help the reader understand the wealth of symbols and symbolic language existing today. more »
1998, Paperback: £34.99/ $49.95Keywords: counselling, reference
Written to meet the need for concise explanation of the key legal issues in community care, this comprehensive A to Z gives the reader immediate access to the definitions they are seeking, and is the first book to summarise systematically many of the recent legal cases. more »
1997, Paperback: £19.99/ $42.95Keywords: community care, disability law, law, reference, social care, social work, social work law
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(6 titles match the current selection)