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With a practical focus, this book will equip readers with the skills, knowledge and confidence necessary to lead person-centred dementia care. The areas explored are relevant across a range of care settings, and to all those in, or starting, either a managerial or non-managerial leadership role within a dementia care service. more »
2012, Paperback: £16.99/ $29.95Keywords: adults, Alzheimer's disease, carers, communication, dementia, employment, health care, nursing, older people, person-centred, residential care, social care
For those in the helping professions, communicating with the public can sometimes be a challenge, and different skills are needed to those used when communicating with friends and family. This book addresses these issues by providing hundreds of tips on how to communicate with the public. more »
2011, Paperback: £15.99/ $24.95Keywords: advocacy, augmentative communication, careers, carers, challenging behaviour, communication, counselling, education, educational training, emotions, employment, ethnicity, exposure anxiety, health care, reference, relationships, restorative justice, risk assessment, social care, social skills, social work, supervision
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