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A Practical Guide to Delivering Personalisation

A Practical Guide to Delivering Personalisation

Person-Centred Practice in Health and Social Care

Helen Sanderson and Jaimee Lewis

Paperback: £21.99 / $35.00

2011, 297mm x 210mm / 11in x 8.5in, 240pp
ISBN: 978-1-84905-194-1, BIC 2: JKSN JKS MBP JFFG

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Personalisation means people, their families and carers having choice and control over their support on a day-to-day basis. To deliver personalised services, professionals and carers need to do more than just hand over financial control: they need to know what is important to a person, the best way to support them, how they communicate and how they make decisions.

This book will show how to deliver personalisation through simple, effective and evidence-based person-centred practice that changes people's lives and helps them achieve the outcomes they want. It covers why person-centred practice is relevant to the personalisation agenda and what person-centred thinking and person-centred reviews are, introducing the tools that can help you carry them out. It also explores the relationship between person-centred plans and support plans, and how person-centred practice can be used in the journey of support through adulthood – from prevention or the management of long-term health conditions to reablement, recovery, support in old age and at the end of life. There is also a chapter on taking a person-centred approach to risk.

This is an essential guide for all staff in health and social care including service providers, managers, practitioners and students.

Blog posts

Delivering personalisation in health and social care – An interview with Helen Sanderson and Jaimee Lewis

12 December 2011

"Person-centred thinking and planning helps people think about all the resources available to them, and then helps them and the people who support them use those resources to their full effect. It makes every penny of funds they receive – either from public or private sources – stretch so much further. When money is tight, it is even more important to use resources as effectively as possible. And what better resource is there than what a person (or those close to them) believes is important to them and works well for them and what they want for their lives? We can’t afford not to listen to people well and to act on this information."

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