version: UK | USA | International
Paperback: £16.99 / $26.95
2010, 234mm x 156mm / 9.25in x 6in, 144pp
ISBN: 978-1-84905-102-6, BIC 2: JKSN
JKS
MQC
1. Starting Points. 2. Your Philosophy. 3. Helping Others. 4. Messages. 5. Power. 6. Non-verbal Communication. 7. Dress. 8. Rights. 9. Staying Safe. 10. Making Contact with Clients. 11. Contracts. 12. Recording. 13. Methods of Helping Suited to the Reluctant Client. 14. Good Endings. 15. Rewards. References. Index.

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