Paperback: £16.99 / $26.95
2010, 234mm x 156mm / 9.25in x 6in, 144pp
ISBN: 978-1-84905-102-6, BIC 2: JKSN JKS MQC
Practitioners in health and social care are often required to work with clients who do not want to work with them, and these 'reluctant' clients can often be the most challenging, but most rewarding, to work with.
This practical, jargon-free book covers all the issues that practitioners are likely to encounter in the course of working with reluctant clients. The emphasis is on making theory easy to use, and the book is written in an easily digestible and lively style. Topics covered include staying safe, verbal and non-verbal communication, making initial contact with a client, crisis situations, recording, and how to end work with a client. Activities to work through are included at the end of each topic and illustrations feature throughout.
This is an essential book for students, practitioners, voluntary sector workers and trainers in the fields of health, social care and social work.
15 March 2011
Today is World Social Work Day and a perfect opportunity for us to join you in celebrating the important and challenging work that social workers do every day to make a difference! This annual event, organised by the International Federation of Social Workers (IFSW), focuses on social work contributions to society and is part of...
29 October 2010
"One of the most important messages I would want to give to a newcomer is that your reluctant client will probably never [become a 'willing' client]. Why should s/he? Compliance with you and your rules is a massive victory. If you can rejoice with your clients when they are finally getting rid of you, this is very liberating. Social work and care does not change people's personality fundamentally, it helps them function."
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