The Use of Performance Indicators in Higher Education

Reviews of the first edition

'... excellent...aimed at the [large] number of academic administrators for whom PI (as we have to learn to call them) are a new and slightly baffling game...analytical and critical in the true sense of the word...we must all learn to make intelligent use of performance indicators and this little book is an invaluable critical introduction both to basic concepts and to practical applications.'

- Times Higher Education Supplement

'This book will be essential reading for anyone interested, as potential evaluator, or evaluatee, in the management of higher education...'

- Health Services Management Research

'The most comprehensive analysis of the subject to date.'

- Journal of Geography in Higher Education.

'Should be read by anyone who is interested in the management of institutions of higher education, particularly universities.'

- Assessment and Evaluationin Higher Education

Reviews of the second edition

'This book provides a thorough revision of the previous edition to take into account recent developments in the practice, literature, and potential use of performance indicators in higher education.'

- Higher Education Abstracts

'...offers a useful summary and review of the fast growing literature on this subject, and the book will prove invaluable to anybody doing research or interested in this subject area.'

- Studies in Higher Education

'In this informative, refreshingly well-reasoned book, a multidisciplinary team of authors provides an account of the present status and use of performance measures in higher education.'

- Evaluation Practice

'PI's are likely to become more important in the allocation of funding process. That being so, this book, as a review of those managerial and administrative aspects, is to be highly regarded.'

- Educational Studies

'A thoughtful text which deserves to be read by most academics and university administrators.'

- Public Administration